Next
Customer responses are tabulated and your custom reports are made available to you on-line.

Then
You will be able to review the survey results and reports at our web site by using your unique user name and password. With this data, you can:

Identify customers with specific problems. This is an excellent opportunity to    turn dissatisfied customers into long-term, loyal customers.

Identify strengths and weaknesses, as perceived by your customers. You    can then determine if there is a need to enhance customer satisfaction with    existing products and services, or if there is a need for new products and    services.

Reports may include:
		Summary by
		Company Regions Districts
		Trend by
		Company Regions Districts Locations (store, branch, etc.)
		Evaluation for each employee shopped

Privacy Policy
All customer lists are, of course, strictly confidential and are never sold or shared with any other company or service.

Check below for more information on surveys:
Telephone Surveys

Other services provided by Shoppers' View
TeleTrax Telephone mystery shopping
ShopTrax On-site mystery shopping
VideoTrax On-site hidden video mystery shopping

Take the first step in building your own productive and effective Customer satisfaction program by contacting one of our staff members or by filling out the prospective client quote/info form.